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Offered by:
Educate24
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Duration: 6 Week
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Course type: Online
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Course starts: Any time
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Course fees: R 799
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Register before: Any time
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Registration Fees: Free
Time Commitment: 300 – 500 word reading per day
Delivered by:
Educate24
Educate24 offers affordable online education, designed to teach you the practical skills you will need, whether you are thinking of studying further, advancing your career, or wanting to learn a new skill. All courses are developed by South Africa’s top academics, industry experts, and leading institutions, and are accessible from your mobile device or PC.
VIEW ALL COURSEScourses@educate24.co.za
021 045 0053
4th Floor
125 Buitengracht Street
Cape Town
8001
South Africa
Customer Service Skills
This course is designed to introduce the student to the importance and benefits of good customer service as well as how to determine who your customers are and what their specific needs are. The course also covers aspects such as customers’ expectations of products and services, service quality and customer value. Finally, the course shows students how to deal with unhappy customers and how to make sure that these customers keep coming back again and again.
Educate24 is about you and your next step. Every goal and aspiration needs a next step, yet far too often those next steps are complicated and time consuming. Educate24 is designed to provide you with a simple step forward as you shape the person that you want to become.
