As a leading provider of innovative security solutions to high-risk, client-focused environments, we are enhancing total value through service excellence and leading-edge products that improve client benefit and final client experience.
First and foremost, we offer faster and more consistent reaction times. Our top priority is the safety and security of our clients and their assets. Here is how we achieved this:
We have deployed more 24 hour SWAT vehicles that, in addition to performing a specialist security role, also provides backup and responds to alarms when the armed response car dedicated to a particular area is already busy with another client.
In our control room we have a second manager and additional senior supervisors that have been hired to make sure that all systems and controllers are being monitored at all times and that quality checks are being done continuously.
To provide better customer service, our new Public Relations Department now handles all customer care queries. Please contact them on 086 111 4021 or by email salescoord@trss.co.za– compliments and queries will be handled and solved within 48 hours
We are now one of a handful of SD6 compliant private security companies in SA that have the most reaction vehicles and back up vehicles per client ratio. That means faster reaction times when you need us!