- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Research
- Reference: 116134
Vacancy Details
Employer: iqbusiness South Africa
We have an opportunity for a seasoned XM Senior Insights Executive to lead projects and accounts, driving insights and growth through expert research design and data analysis. As a key team player, you'll manage account activities, collaborate across departments, and ensure timely delivery of high-quality results.
Roles and Responsibilities:
- A good understanding of XM/CX Research
- Leadership skills
- Project management skills
- Ensure sound relationships with all internal and external stakeholders
- Research design, Data analysis, consolidation and presentation
- Translate data into insights that address key client business questions
- Develop and implement appropriate reporting, tracking and analysis methods
- Contract Renewals
- Technical platform knowledge
- Knowledge transfer
- Thought leadership
- Strategic Thinking/Insights
- Business Acumen
- Analytical thinking
- Attention to detail
- Customer insight & focus
- Relationship building/Networking
- Service delivery excellence
- Decision making
- Open & effective communication
- Problem solving
- Process Orientation
- Adaptability
- Critical thinking
- Storytelling
- Time management
Requirements:
- 3 - 5 years research experience (preferably in the CX or Market research industry)
- Holds a degree in economics, marketing, sociology, psychology, science, research, statistics, or business, preferably a post-graduate qualification
- Fluent in English (spoken and written)
- Proficient in Microsoft and Office tools; specifically, MS Outlook, Excel, PowerPoint, and Word
Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification
IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals
23 people have viewed this job.
Photos
Quotes
Opportunity
IQbusiness has also given me the opportunity to be involved in exciting initiatives such as B-Corp and the Women’s Chapter Network which allows me to find meaning in my work. Working under good leadership and a supportive team at IQbusiness really makes me enjoy coming to work every day.
Sheneez Sigamoney
RAS – Senior Associate – Sustainability
Video
