Job Description

The Learning and Development Specialist will be responsible for designing, implementing, and evaluating training programs that enhance the skills and knowledge of employees, fostering a culture of continuous learning and professional development. This role will collaborate with various departments to assess training needs and ensure alignment with the company’s strategic objectives.

Purpose of the Job: To develop and deliver learning programmes which develop the operational and technical knowledge and skills of field operations employees and teams.

Competencies:

Investigative / research Orientation The capacity to ask questions, plan and make effective use of resources and experts to research relevant information
Communication The capacity to listen attentively, present information in a clear manner and respond appropriately to the verbal and written communication of others
Analysis and Problem solving The ability to be systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives. The ability to describe a problem effectively, gather and analyse information and create options to generate a workable solution
Attention to Detail Accomplishing tasks through concern for all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over a period.
Initiative Ability to assert one’s influence over events to achieve goals; Self-starting rather than accepting passively; Taking action to achieve goals beyond what is required; Being proactive.
Process and Project Management The capacity to plan, manage, monitor and evaluate specific activities to ensure project objectives are achieved
Results Orientation Achieving efficient, timely, quality results by directing efforts on expected outcomes while providing exemplary client service within expected timeframes.
Continuous Learning The continuous seeking of new knowledge, development of new skills and building of new capabilities in self and others.
Developing Others Taking actions to teach and guide others toward learning resources, to broaden their skill sets and understanding as necessary for advancement to greater levels of proficiency and/or responsibility
Coaching  Partnering with learners in a thought-provoking and creative process, inspiring them to maximise their personal and professional potential.