Industry: Freight Services 

Salary: CTC: R 40 – 45K pm plus benefits

Benefits: Fuel Card, Provident Fund, Medical Insurance

Location: 

Minimum Requirements

Qualifications

• Higher Certificate (NQF Level 5) in Sales and Marketing or Supply Chain

Experience

• 2 Years’ experience in the Road/Airline and Freight industry

• 1 Year experience in an administrative role

• 1 Year’s experience in sales or customer service

Environmental / Other Conditions

• Valid Driver’s Licence

• Own reliable transport

• National travel

• Ability and willingness to work extended hours at own initiative and/or request

Regulated Training

• Part 108 Level 2 Aviation Security

• Dangerous Goods Category 6

Functional Training

• Operations Induction

• Safety Management Systems and Company Systems

• IVS/Winfreight: Operations and Finance

Behavioural Competencies

• Professional and positive appearance and attitude

• Self-motivated / Proactive

• Time management / Deadline driven

• Attention to detail

• Creative

• Customer service orientated

Skills

• Company and customer expertise

• Value-based selling

• Conflict and customer complaint resolution

• Negotiation skills

Primary Responsibilities & Duties

Main purpose of the Job:
To identify opportunities, promote Interloc's service offering through acquiring and onboarding of new customers to achieve market share growth within the Domestic Airfreight sector.

Identify Opportunities

• Identify new opportunities and potential customers through industry knowledge and contacts

• Develop strategies to capitalize on opportunities identified

Customer Acquisition

• Grow the Interloc customer base by providing relevant information and opening new accounts

• Promote service offering including vehicle availability, routes, and tailored value-added services

Rate Negotiations and Pricing Structures

• Negotiate rate structures aligned with Sales and Business Development strategy

• Submit rates for system loading

• Sign off and verify loaded rates to ensure accurate billing

• Perform preliminary billing checks to identify and correct errors

Customer Onboarding

• Collect and update customer contact information on Interloc platforms

• Provide initial training on the Interloc portal

• Notify Finance of new accounts for linking and billing setup

• Notify Operations of new customers and their requirements

• Monitor and report on customer spend for the first 3 months

Service Expansion

• Identify areas for service improvement and propose new services based on customer and market insights

• Investigate new verticals/commodities and develop strategies to capture them

Handover to Key Accounts

• Rate customer account after 3 months (A, B, C classification)

• Provide Key Accounts team with a full customer overview and detailed handover