Our client is looking for a Front of House Manager / Accommodation Manager to join their team in Yzerfontein. The ideal candidate will be highly organised and customer-oriented, with strong leadership and problem-solving skills. This is an exciting opportunity to work in a dynamic hospitality environment, ensuring guests enjoy a memorable experience from check-in to check-out.

Responsibilities:

• Oversee front desk operations to ensure efficient service and guest satisfaction

• Handle guest reservations, check-ins, and check-outs promptly and accurately

• Supervise the cleanliness and upkeep of guest rooms, common areas, and facilities

• Maintain and enforce front office policies and procedures

• Respond to guest inquiries, complaints, and requests professionally and efficiently

• Keep accurate records of guest information and financial transactions

• Prepare daily reports and analyse data for improvements

• Manage inventory of office and guest supplies

• Ensure front desk area remains clean, organised, and presentable

• Train and motivate housekeeping staff to maintain service excellence

Requirements:

• Excellent verbal and written communication skills

• Strong interpersonal, leadership, and problem-solving abilities

• Ability to multitask and prioritise in a fast-paced environment

• Proficiency in Microsoft Office

• Experience with NightsBridge Property Management System is an advantage

• Positive attitude with a strong work ethic and adaptability

• High attention to detail and ability to handle confidential information

• Willingness to work weekends, holidays, and flexible hours

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  logistics@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.