Hire Resolve's client is seeking a Junior Technician who will be responsible for providing on-site technical support and troubleshooting for various systems, primarily focusing on Point of Sale (POS) systems and related infrastructure. This role requires a proactive individual with a strong work ethic, excellent problem-solving skills, and the ability to learn quickly. The technician will be responsible for ensuring the smooth operation of the clients' systems, providing timely support, and maintaining accurate records.

Responsibilities:

• POS System Support (Tourvest/tourrest.co.za):
  • Troubleshoot and manage POS systems in restaurant/tavern environments.
  • Manage user/waiter accounts, generate reports, and handle database requests.
  • Provide daily POS support and input recipe/costing data.
• Hardware and Network Support:
  • Configure printers, maintain computers/servers, and resolve hardware/software issues.
  • Manage network infrastructure (WLAN, VOIP, WAN, LAN).
• Software and Operating Systems:
  • Support Microsoft OS (Windows 11, Server 2022).
  • Handle stock control and troubleshooting.
• General Technical Support:
  • Provide timely support, document issues, and manage inventory.

Knowledge and Experience:

• POS system knowledge (restaurant/hospitality context, Tourvest/tourrest.co.za).
• User/waiter management and POS reporting.
• POS database request handling.
• Printer configuration and network troubleshooting.
• Stock control and recipe/costing input.
• Microsoft OS expertise (Windows 11, Server 2022).
• Computer/server build and repair.
• Networking fundamentals (WLAN, VOIP, WAN, LAN).

Qualifications and Attributes:

• Punctual, presentable, and a quick learner.
• Strong work ethic, ability to work under pressure, and self-motivated.
• Excellent communication skills.
• Relevant IT certifications.
• Valid drivers licence.

Benefits:

• Competitive salary based on experience.

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com

You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days