Our client is seeking an experienced and passionate Head Guide to lead and manage their team of guides at their prestigious 5-star game lodge. The Head Guide will be responsible for overseeing daily operations, ensuring the highest standards of guest experiences, safety, and environmental conservation. This position requires a skilled leader with in-depth knowledge of wildlife and excellent communication abilities to enhance the guest experience through guided safaris and educational talks.

Key Responsibilities:

• Lead and manage a team of field guides, ensuring top-tier guest experiences and smooth operations.
• Conduct guided safaris, walks, and interpretative talks in a professional and engaging manner.
• Ensure compliance with safety protocols and lodge policies.
• Mentor and train junior guides, facilitating their development and continuous learning.
• Assist with lodge activities, special events, and guest inquiries.
• Maintain accurate records of game sightings and contribute to conservation efforts.
• Ensure that all equipment and vehicles are in top condition and ready for use.
Requirements:

• Level 2 (NQF 4) Field Guide qualification, or equivalent.
• Valid FGASA qualification.
• Minimum of 3-5 years of guiding experience in a 5-star game lodge or similar environment.
• Strong leadership and communication skills.
• Exceptional knowledge of local wildlife, flora, and conservation practices.
• Excellent guest relations and hospitality skills.
• Ability to work under pressure and manage multiple tasks.
• Valid First Aid Certificate.
• Strong passion for conservation and eco-tourism.
• A valid driver’s license and PDP (PrDP)