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Switchboard Operator

Johannesburg
Salary: (Negotiable)
Job Type: Permanent
Sectors: Social Services
Reference: 76883

Apply before May 03 2025 | 10 Days left

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Vacancy Details

Employer: Unique Personnel

Work within a team of switchboard operators and handle 700 extensions.
Screen and direct calls to the correct extension numbers or departments.
Manage international calls
Assist internal and in directing queries to the correct persons or departments.
Field and escalate complaints to the correct persons

Candidate Requirements

Minimum Requirements:

Grade 12

Basic Work Experience Required:

1 – 2 years’ experience in handling a busy switchboard

Knowledge And Skills:

Knowledge of Business Connect system
PC and Keyboard Literacy
Must be able to work under pressure
Strong verbal and written communication skills
Good attention to detail, planning, organising and follow up skills
Good interpersonal skills – willing to assist and go the extra mile
Excellent telephone and customer service skills
Adaptable, strong sense of teamwork across the organisation
Deadline driven / results orientated.

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