My client is looking for a tech-savvy, hands-on Operations & Systems Coordinator to streamline business operations, optimise e-commerce platforms, and ensure seamless stock management. This is a doing role - not a managerial one - so you’ll be directly involved in operations, warehousing, and logistics without managing staff.

The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys working with AI tools, automation, and online marketplaces like Takealot and Amazon.

Key Responsibilities

Operations, Systems & AI Optimization

·         Oversee daily operations to ensure efficiency and accuracy.

·         Use AI tools and automation software to optimize processes.

·         Maintain spreadsheets, dashboards, and key business systems.

·         Identify and implement improvements for smoother workflows.

E-Commerce & Online Sales Support

·         Manage product listings, stock, and pricing on Takealot, Amazon, and similar platforms.

·         Optimize product descriptions and images to enhance brand presence.

·         Monitor e-commerce performance and leverage customer feedback.

·         Process orders, coordinate fulfillment and handle customer inquiries.

Stock Management & Logistics

·         Oversee inventory tracking and ensure accurate stock levels.

·         Work alongside warehouse staff to coordinate dispatch and packaging.

·         Maintain stock records and ensure efficient warehousing operations.

·         Assist with hands-on tasks when needed - we believe in teamwork.

Admin & Accounting Support

·         Process invoices, supplier payments, and reconciliations using accounting software.

·         Track and manage operational expenses to optimize cost efficiency.