Operations & Systems Coordinator

Claremont
Salary: R25.00 - R35.00 Per Month
Job Type: Permanent
Sectors: Retail E-Commerce
Reference: CPT000295/SM

Apply before Apr 18 2025 | 8 Days left

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Vacancy Details

Employer: West Coast Personnel

My client in the Retail & E-Commerce sector is looking for a tech-savvy, hands-on Operations & Systems Coordinator to streamline business operations, optimise e-commerce platforms, and ensure seamless stock management. This is a doing role - not a managerial one - so you’ll be directly involved in operations, warehousing, and logistics without managing staff.

The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys working with AI tools, automation, and online marketplaces like Takealot and Amazon.

Key Responsibilities
Operations, Systems & AI Optimization

Oversee daily operations to ensure efficiency and accuracy.
Use AI tools and automation software to optimize processes.
Maintain spreadsheets, dashboards, and key business systems.
Identify and implement improvements for smoother workflows.

E-Commerce & Online Sales Support

Manage product listings, stock, and pricing on Takealot, Amazon, and similar platforms.
Optimize product descriptions and images to enhance brand presence.
Monitor e-commerce performance and leverage customer feedback.
Process orders, coordinate fulfillment and handle customer inquiries.

Stock Management & Logistics

Oversee inventory tracking and ensure accurate stock levels.
Work alongside warehouse staff to coordinate dispatch and packaging.
Maintain stock records and ensure efficient warehousing operations.
Assist with hands-on tasks when needed—we believe in teamwork.

Admin & Accounting Support

Process invoices, supplier payments, and reconciliations using accounting software.
Track and manage operational expenses to optimize cost efficiency.

Requirements

Experience: 3+ years in operations, e-commerce, administration, or stock management.
Tech-Savvy:

Strong Excel skills (pivot tables, formulas, automation).
Comfortable using Takealot, Amazon, and other online marketplaces.
Experience with AI tools, automation software, and stock management systems.

Detail-Oriented: Highly organized with strong problem-solving skills.
Hands-On Approach: Willing to step in where needed to keep operations running smoothly.
Customer-Focused: Thinks ahead, anticipates needs, and delivers excellent service.
Fast Learner: Adaptable to new technologies and systems.

What We Offer

A role where you’ll directly impact efficiency and business growth.
A fast-paced, tech-driven environment embracing AI and automation.
Hands-on experience with leading e-commerce platforms.
A team that values accountability, ownership, and continuous improvement.
Opportunities for career growth in a dynamic, expanding company.

To Apply: Send your detailed CV, photo, tertiary certificates/qualifications & contactable references.
If you do not receive a response within 2 weeks, please consider your application unsuccessful.

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About West Coast Personnel

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