Field Service Manager

Cape Town
Salary: Up to R45 000.00 Per Month
Job Type: Permanent
Sectors: Engineering
Benefits: 50% Retirement Fund, 50% Medical Aid, R5000 Fuel Float & 10% Employee Based Incentive
Reference: CPT000293/NDB

Apply before May 02 2025 | 27 Days left

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Vacancy Details

Employer: West Coast Personnel

Job PurposeManage and support Service Technicians, oversee customer relationships, installations, troubleshooting, and commissioning. Train and mentor technicians to ensure efficient service delivery.

Qualifications & Experience

B Tech: M. Eng or N. Dip Mech Eng
Gas Practitioner License
8 – 10 years’ experience in Industrial/ Engineering (Advantageous)
Knowledge of boilers, burners, and electrical systems
Strong leadership, problem-solving, and customer service skills
Computer literacy (Office Suite, MS Teams, Accpac, Xero - Advantageous)

Key Responsibilities

Service Management: Plan, schedule, and oversee service team operations
Client Relations: Act as the primary contact, ensuring excellent service
Sales Support: Help drive revenue and promote service offerings
BMS Development: Enhance and expand the Boiler Management System
Team Development: Train and mentor technicians for career growth
Reporting & Admin: Prepare quotes, invoices, and performance reports

Skills & Competencies

Problem-solving & decision-making
Customer-focused communication
Leadership & adaptability
Integrity & accountability

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About West Coast Personnel

Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services.

What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate. Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job. Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.