Candidate Requirements

Required Skills:

• Strong sales abilities to identify opportunities, pitch solutions and close deals, along with negotiation skills to secure favourable terms
• Ability to analyse market trends, understand the competitive landscape and identify growth opportunities within the ICT sector
• Solid understanding of ICT products, solutions and industry trends, including cloud computing, cybersecurity and digital transformation
• Skills in setting strategic goals, crafting growth strategies and planning long-term client engagements
• Excellent interpersonal skills to build and maintain relationships with clients, partners and stakeholders
• Strong verbal and written communication skills for pitching solutions, delivering presentations and developing proposals
• Ability to find creative solutions to client needs and adapt to fast-paced industry changes
• Understanding of budgeting, forecasting and revenue management to contribute to financial goals
• Effective networking skills to expand business connections within the ICT sector

Key Performance Areas:

• Revenue Growth – Achieving or exceeding revenue targets through new client acquisition, including cross-selling
• Client Acquisition and Retention – Successfully identifying, targeting and onboarding new clients
• • Market and Competitor Analysis – Conducting regular market research and
• analysis to identify emerging opportunities and assess competitors
•  Strategic Partnerships (Internal & External) – Establishing and managing strategic alliances with partners and stakeholders to enhance service offerings and enable growth
• Pipeline Management – Building and managing a robust pipeline, with timely tracking, follow-ups and conversion of leads into closed deals. Ensuring accurate forecasting
• Proposal Development & Contract negotiation – Developing compelling proposals, managing contract negotiations and closing deals with clients in alignment with organisational goals
• Client Satisfaction and Relationship Management – Ensuring high levels of client satisfaction through effective communication, timely service delivery and responsive support
• Product Knowledge – staying updated and informed on all products and solutions offered
• Team Collaboration – Working closely with Product and/or related teams to ensure alignment with clients
• CRM System Management – Ensure that knowledge of the system and daily ticket management is strictly adhered to
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