Location: East London, South Africa
Industry: Retail – Fruit & Veg

Job Purpose:

Our Client is looking for a dependable and experienced Cashier Supervisor to oversee and support their cashier team at their busy Fruit & Veg retail store in East London. The ideal candidate must have experience operating POS systems, strong leadership skills, and a natural ability to lead by example. This role involves supervising day-to-day cashier operations, ensuring excellent customer service, and maintaining accurate and efficient till processes.

Key Responsibilities:

• Supervise the daily operations of the cashier team to ensure smooth and efficient service
• Assist with scheduling, break management, and floor coverage for cashiers
• Monitor and maintain high standards of customer service at the till points
• Handle escalated customer queries or complaints at the tills in a professional manner
• Ensure all tills are operating correctly and report any technical issues immediately
• Perform cash-ups, reconcile till variances, and ensure accurate daily balancing
• Train new cashiers and refresh existing staff on POS procedures and store policies
• Oversee proper scanning, pricing, and packaging practices
• Maintain till areas to be clean, organized, and well-stocked (e.g. till rolls, bags)
• Support the Store Manager and Retail Manager in enforcing store policies and procedures