Atlassian Administrator CPT

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: 127204

Apply before Apr 29 2025 | 29 Days left

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Vacancy Details

Employer: BET Software

We Want You:

Calling all Atlassian experts! BET Software is looking for an Atlassian Administrator to join our IT Software Development Team in Cape Town. In this role, you’ll take charge of managing, customising, and optimising the Atlassian suite to enhance collaboration and efficiency across the organisation. Working closely with cross-functional teams, you’ll be the go-to expert for technical support, system configuration, and ensuring our tools run seamlessly. If you're passionate about technology and love solving challenges, this is your chance to make an impact. Apply today.

You Bring:

Completed or studying towards a degree or Diploma in Computer Science or related.
Minimum of 2 years’ experience assisting with the administration of Atlassian suite of tools.
Solid understanding of the SDLC, scripting languages and Atlassian products (JIRA, Confluence).
Working understanding of the administration and configuration of Atlassian applications, creating workflows, issue types, custom fields and permissions.
Excellent problem-solving skills and the capabilities to troubleshoot technical issues independently.
Strong written, verbal and reporting communication skills.
Atlassian certifications (e.g. Certified JIRA Administrator) (advantageous).

What You’ll Do:

Consult with teams and business users to design Atlassian workflow/s that will streamline business processes.
Develop metrics, dashboards and advanced filters in the Atlassian suite to provide meaningful operational/performance metrics and status reports to stakeholders.
Customise Atlassian workflows for multiple projects using Conditions, Validators, Post functions and even Properties where applicable.
Create customised solutions which often entails advanced configurations using apps (i.e. plugins) such as ScriptRunner in JIRA.
Determine ways to optimise and improve Atlassian Product/s setup and workflows and implements configuration changes. Document solutions and provides user training and guidance.
Stay connected with the Atlassian community to keep up to date with the latest tools and trends.
Responsible for the analysis and interpretation of requirements across several departments in relation to the Atlassian product suite, thereby mapping out and configuring the requirements on these products.
Responsible for access management within the Atlassian Product suite.
Responsible for the configuration of workflows for the management of business processes.
Responsible for the configuration of dashboards for the provision of high-level reporting and analytics to stakeholders.
Responsible for the extraction and provision of reports that contains specific data and needs for teams.
Responsible for the support of other applications and systems that is within the Atlassian Suite.
Responsible for the requirement definition, configuration and automation of business processes for clients.

Living the Spirit

Demonstrate transparency and accountability by creating clear and actionable reports that help stakeholders make informed decisions.
Actively drive innovation and a commitment to excellence by continuously improving and customising workflows to meet the unique needs of the business, and exhibit creativity and problem-solving skills by developing tailored solutions that address specific challenges.
Commit to knowledge sharing and empowerment by ensuring users are well-informed and capable of using the tools effectively.
Demonstrate a dedication to professional growth and staying at the forefront of Atlassian developments.
Takes on an agile approach to challenges and drives adaptability within the team.
Takes initiative in ensuring that projects are completed successfully and offers support to other Team Members when needed.
Actively collaborate through teamwork by engaging with various teams to understand their needs and provide tailored solutions that enhance productivity and efficiency and engage in cross-functional collaboration by applying analytical skills to translate diverse requirements into practical Jira configurations.

The Company We Keep:

At BET Software, we don't just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.

Please note that only Team members who meet the stipulated minimum requirements will be considered. If you have not been contacted within 30 days, kindly consider your application to be unsuccessful.

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About BET Software

BET Software is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, making BET Software a lively and engaging place to be. Our progressive use of technology enables our talented Team to work with the tech stack of their choice and we encourage an environment and culture that supports collaboration, learning and growth. We believe that our strength lies in our diversity and that Teamwork makes the dream work, a place where you can flourish amongst like-minded individuals.

We are a dynamic group of people that stem from a variety of cultures, backgrounds and locations. While our head office is based in Umhlanga, South Africa we recruit talent throughout South Africa and Internationally.