Position Title: Cloud Engineer Division: ICT Services  

Reports to: Enterprise Infrastructure Manager Business Unit: ICT Services  

Cloud Engineer Job Description  

We are looking for an experienced cloud engineer to work with our engineering team to develop, implement, optimize, and maintain cloud-based solutions. You will be responsible for deploying and debugging cloud stacks, educating teams on new cloud initiatives, and ensuring the security of the cloud infrastructure. 

To be successful as a cloud engineer, you should be able to identify the most optimal cloud-based solutions for continues developing systems and maintain cloud infrastructures in accordance with best practices and company security policies. A top-notch cloud engineer should have excellent troubleshooting skills, stay current with industry trends, and should be a team player. 

Cloud Engineer Responsibilities: 

• Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions. 
• Modifying and improving existing systems. 
• Educating teams on the implementation of new cloud technologies and initiatives. 
• Designing, developing and deploying modular cloud-based systems. 
• Developing and maintaining cloud solutions in accordance with best practices. 
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security. 
• Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues. 
• Regularly reviewing existing systems and making recommendations for improvements. 
• Interacting with clients, providing cloud support, and making recommendations based on client needs. 
• Review, monitor and optimize cloud spend 

Cloud Engineer Requirements: 

• Azure certification required. (AZ100, AZ800, AZ801, AZ304, AZ305, AZ900, ETC) 
• AWS, and GCP certification will be advantageous. 
• Degree in computer science or a similar field will be beneficial. 
• 3+ years of experience architecting, designing, developing, and implementing cloud solutions on AZURE platforms. 
• Be familiar with ITIL, ISO27001, POPI Act. Proven track record off administrating IAAS, PAAS, SAAS, environments. Specifically, Functions, Webapps, Services plans, Elastic plans, SQL as a Service. 10+ year IT experience including LAN/WAN, Windows Server Environments, Storage technologies, Security Principles, Backup and Disaster Recovery. 
• Experience with CI/CD systems. 
• Experience with DevOps. 
• Troubleshooting and analytical skills. 
• Good communication and collaboration skills. 
• Client management skills. 
• Own Reliable transportation. 
  

Position Specific Competency Levels

Customer Focus  

Is dedicated to meeting the expectations and requirements of internal and external customers.  Gets first-hand user and customer information and uses it for improvements in products and services.  Acts with customers and users in mind.  Establishes and maintains effective relationships with Users and gains their trust and respect. 

Approachability 

Is easy to approach and talk to. Can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others.  Builds rapport well and is a good listener.  Is an early knower, getting informal and incomplete information in time to do something about it. 

Integrity and Trust 

• Is widely trusted.  Is seen as a direct, truthful individual.  Can present the unvarnished truth in an appropriate and helpful manner.  Keeps confidences, admits mistakes.  Doesn’t misrepresent him/herself for personal gain. 

Management relationships 

• Responds and relates well to Management.  Is open to learning from Managers who are good coaches and who provide latitude.  Likes to learn from those who have been there before.  Easy to challenge and develop. 

Composure 

• Is cool under pressure, handles stress, is a good influence in a crisis.  Does not become defensive or irritated when times are tough.  Is not knocked off balance by the unexpected.  Doesn’t show frustration when resisted or blocked  

Functional/Technical Skills 

• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. 

Problem Solving and Troubleshooting. 

• Uses rigorous logic and methods to solve difficult problems with effective solutions, is excellent at honest analysis and doesn’t stop at the first answers. 

Self-Development 

• Is personally committed to and actively works to continuously improve him/herself.  Understands that different situations and levels may call for different skills and approaches. 

Technical Learning  

• Grasps technical issues quickly.  Is good at learning new industry, company, product or technical issues.
  

• Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even if he/she disagrees. 

Company Specific Competency Levels: 

In addition to the company’s key values company specific competency behaviours apply. 

Managerial Courage 

• Faces up to people problems on any person or situation quickly and directly, doesn’t hold back anything that needs to be said. 

Customer Focus 

• Is dedicated to meeting the expectations and requirements of internal and external customers, establishes and maintains effective relationships with customers and gains their trust and respect. 

Learning/Change Agility 

• A relentless learner, learns quickly when facing new problems, entertains ideas, can project how ideas would play out, seeks out feedback, understands, articulates and uses the learning’s, embraces best practices, such as operational excellence tools. 

Builds Effective Teams 

• Participates with others to accomplish team goals, shares information and resources freely, avoids destructive competition, puts team goals ahead of individual goals, and shares credit for successes. 

Manages Vision and Purpose 

• Embraces and supports the vision by customizing and personalising it to the specific job situation, asks challenging sincere questions, but avoids cynicism and covert undermining, able to relate job tasks to the larger vision. 

Manages Diversity 

• Deals effectively with all races, nationalities, cultures, disabilities, ages and genders, avoids prejudicial attitudes or stereotyping, deals with others as individuals. 

Drive for Results 

• Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, uses operational excellence tools to get better results. 

Business Acumen 

• Knows how businesses work, takes time to learn the fundamentals of how the organisation competes and is successful, understands the importance of efficiency, cost control and revenue growth. 

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.  

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. 

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.