Dis-Chem Pharmacies in Midrand has an opportunity available for a Cashier Development Trainer to join the Cape Town Head Office team. The main purpose of this role will be to facilitate and conduct the training activities of Point-of-Sale employees.  Provide support to the Dis-Chem stores regarding POS queries, information on changes and any updates.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Certificate in Facilitation
• 2 – 3 years training/facilitation experience within the retail industry

Advantageous:

• 1 – 2 years working experience as a Cashier
• Tertiary Qualification in Education, Training and Development (Moderator, Assessment and Facilitation)
• Cashier operations, Retail Systems background, and SAP knowledge

Job Specification…

• Ensure point of sale employees receive ongoing training and coaching in line with the business requirements.
• Conduct training need analysis for POS when required to establish gaps that diminish productivity.
• Demonstrate the use of equipment including, operating computer equipment and leading group discussions
• Conduct assessments of training
• Evaluate the effectiveness of training programs, using surveys, questionnaire, interviews, and observation, in order to plan future courses or to amend existing ones.
• Support Team leader with Forecasting future training requirements and address them accordingly.
• Ensure that Point of Sale employees are up to date with all departmental changes
• Keep accurate records of all training activities and ensure registers are submitted to the Learning & Development Department.
• Order instruction /training material and ensure printing of the material is completed timeously.
• Ensure accurate data capturing and completion of documentation is timeously completed.
• Remain informed of weekly Cash-up variances, customer service complaints and compliments, and shrinkage to identify training requirements and report irregularities.
• Compile training reports and provide recommendations for improvement.
• Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
• Report any matters of concern to the relevant individuals.
• Escalate any unresolved issues to senior management.

Competencies

Essential:

• Cashier operation knowledge and ETDP
• Deadline, solution, and task driven
• Able to work under pressure
• Self-motivated
• Excellent time keeping skills

Special conditions of employment:

• South African
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport
• Be able to adapt to working hours according to business needs.
• Extensive travel when required

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.