To handle customer sales orders, which includes receiving, processing, invoicing and co-coordinating the dispatch of all incoming customer sales orders so that customer requirements can be efficiently and effectively met.

Deal with all valid incoming sales orders. Confirm prices, stock and delivery between customer and warehouse and details of delivery or pickup. Deal with all queries, within the scope of this position. Ensure all all credit notes to be authorise and ensure credit notes, processed within the current financial month. COD sales and payments to be handled in accordance with company procedures. Record and distribute problem log (customer complaints) to responsible person. Retain records of all customer information and distribute market intelligence reports to all sales staff as and when necessary.

Aid and support the Sales Representative out in the field