WAREHOUSE ADMINISTRATOR

Apply before May 18 2025 | 48 Days left

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Vacancy Details

RESPONSIBILITIES

EFFECTIVE ADMINISTRATION

Obtain customer information from individuals or businesses
Process customer information into disposal system accurately
Submit accurate information for short term rentals to Operations department
Ensure changes in information of existing customers are updated into the disposal system timeously
Ensure all fees related Purchase Orders are finalized monthly
Ensure all other purchase orders are finalized and payments effected to creditors monthly
Manage the inter-company transfer

GENERAL QUOTES AND INVOICES

Receive requests from customers
Ensure prices quoted are aligned to fair market value
Generate quotes based on customer requests and send to customers
Verify that payment reflects in the bank account and generate invoice in SAP
Apply the necessary surcharges to align the sale price
Release the assets on the system by ensuring transfer order/s are egenrated and automated delivery note reaches the Warehouse team for despatch
Manage outstanding quotes (follow-up on outstanding quotes and delete quotes where needed in order to minimise stock aging
Generate Invoices for asset collection/delivery
Manage the warranty related returns within agreed timeframes
Manage credit notes related to asset returns, if applicable

LIASE WITH INTERNAL AND EXTERNAL CUSTOMERS

Maintain a professional image at all times when liaising with customers
Respond to customer queries and requests (telephonically and electronically) courteously and timeously
Liaise with the warehouses on an ongoing basis in terms of the delivery/collection of assets purchased by customers as well as assets returned by customers
All correctly signed Proof of deliveries to be stored in the SAP system

CASH MANAGEMENT

Ensure cashflow by collecting cash from outstanding disposal debtors, Flexi-Rent customers and collection invoices
Prepare change advices as well as refunds to customers and process
Prepare Purchase Orders IRO external warehouse services aligned to SLA’s/Warehouse Agreements
Prepare Purchase Orders IRO creditors for services/expenses aligned to SLA’s
If for any reason, we are not able to process payments for creditors at FYE, raise the necessary accruals in the correct period

MANAGE AND OVERSEE THE EXTERNAL MARKETPLACE. ie TAKEALOT, AMAZON, etc AS WELL AS INTERNAL SALES WEBSITE

Fulfill marketplace orders within agreed timeframes
Minimise marketplace returns by ensuring released assets are of good quality and specs are per the marketplace specifications
Facilitate transportation of assets to the marketplace DC or directly to other customers
Per the Seller portal, provide invoice upon request within SLA timelines
Select sale asset/s, process invoices as well as transfer orders for Warehouse to dispatch such asset/s.
Ensure delivery process is followed and concluded
Raise purchase orders for the fees associated with sales
Load assets onto Marketplace and own ReWorks site (shopify)
Obtain and review asset assessment Certificate prior to effecting release of assets
Manage reversals IRO asset returns and ensure asset/s are booked back into the inventory system

MANAGE THE SHORT TERM RENTAL PROCESS

Prepare short term rental quotes and send to customers (including transportation and insurance costs)
Upon acceptance, book assets and provide Operations with information to load assets onto new schedule / contract
Send invoice and contract to customer and ensure payment is received
Upon receipt of signed contract and payment confirmation, release the assets by means of transfer order creation and subsequent delivery note and facilitate transportation of assets to the customer
Diarise the expiry date of the contract to facilitate collection of assets at end of term
Facilitate effective swop out processes in respect of warranty and insurance claims
Ensure that faulty units are returned to the warehouse and go through the reconciliation process for swop outs
Ensure that the variation agreement information is communicated to Operations accurately
Ensure signed Variation Agreement/s are stored on the contract timeously
Liaise with the warehouses on an ongoing basis in terms of the delivery/collection/swap-outs/additions of assets IRO Flexi-Rent customers
All correctly signed Proof of deliveries to be stored in the SAP system

TEAMWORK AND SELF-MANAGEMENT

Take ownership and accountability for tasks and activities and demonstrate effective self-management
Strategise, plan, delegate and manage time appropriately in order to maintain an effective work-life balance
Manage own disruptive emotions (handles stress in ways that do not negatively impact on the team)
Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained (lead by example)
Inform relevant parties in the event of tasks or deadlines not met and provide appropriate means of resolution
Support and drive the business’ core values
Maintain a positive attitude
Respond openly to feedback
Take ownership for own career development
Manage colleagues and customers’ expectations and communicate appropriately
Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives

REQUIREMENTS

QUALIFICATIONS

Diploma in Business Administration, Diploma in Financial management or Practical Accounting

EXPERIENCE

SKILLS AND KNOWLEDGE

Basic understanding, knowledge and experience in the operational aspects of asset-based finance
Ability to translate customer needs into business objectives
Basic accounting knowledge with good numerical ability
Strong verbal and written communication skills
Ability to build relationships
Strong administration skills and attention to detail
Basic understanding of operating leases
Self-management and personal organisational skills with an ability to multitask
Basic knowledge of IT industry
MS Office with an above average knowledge of Excel
Knowledge of the Secondary Division’s internal and external network
Knowledge of relevant written contracts (e.g. SLA’s)
Understanding of value add propositions (customer specific)
Knowledge of Rentworks’ financial accounting methodology
Knowledge of Rentworks’ product offerings
Systems and process knowledge
Understanding of secondary recovery mechanisms
Collating and producing month end reporting (e.g. Sales, Inventory, etc.)
Collaborate with system developers to initiate and successfully implement system functionality changes
Problem solving
Drive (Results orientation)
Building relationships
Attention to detail
Resilience
Assertiveness
Excellence orientation and follow through
Teamwork
Interpersonal Sensitivity
Verbal and Written Communicatiuon
Self-management