Swipe iX, a division of Media24 is seeking an enthusiastic, highly skilled and detail-oriented Business Analyst to join our software development team.

What the role entails:

The Business Analyst will serve as a crucial link between our clients, product managers, and development teams. This role will focus on gathering and documenting requirements, analyzing business processes, and translating complex business needs into actionable user stories and specifications. If you thrive in a fast-paced environment and enjoy problem-solving at the intersection of business and technology, we’d love to meet you.

What you would do:

• Requirements Gathering & Documentation: Develop detailed documentation including user stories, functional specifications, and process diagrams to capture business needs and project requirements.
• Product refinement: Collaborate with product owners and development team to refine product vision and align features with client objectives.
• Stakeholder Communication: Facilitate effective communication and resolve discrepancies between business needs and technical solutions.
• Prepare and present findings, reports, and recommendations to both internal teams and clients.
• Collaboration & Agile Support: Work closely with project and development teams during sprint planning and backlog refinement sessions and other agile ceremonies.
• Quality Assurance: Collaborate with QA teams to develop test cases that validate that the product meets the defined requirements.
• Ongoing refinement: Support ongoing product iterations by updating documentation and requirements based on feedback and new insights.

What we’re looking for:

• Certified Business Analyst or Product Management or similar qualification.
• 3-5 years of experience in a Business Analyst or similar role, preferably within a digital agency or product-driven environment.
• Experience in business process management software and methodologies much as JIRA, Confluence, Trello as well as process mapping tool
• Strong analytical and problem-solving abilities with a keen attention to detail.
• Excellent written and verbal communication skills.
• Self-starter with the ability to work independently and as part of a collaborative team.
• Adaptable and comfortable in a fast-paced, evolving environment.

Why work with us?

Founded in early 2014, Swipe iX has quickly grown to become one of the most dynamic and versatile digital solutions agencies in Africa. With globally recognized clients including Mediclinic, DStv, and FNB to name a few, our team of senior solutions architects, UX designers, and operations specialists have had the privilege of working on some of the most exciting technical executions of their careers.

Passion and dedication are what drive the engine of our growth. Our enterprise-grade solutions are purpose-built from the ground up to satisfy every requirement and our platforms scale to support any load. Our agile approach allows us to constantly monitor, analyze, iterate, and improve the products we build. Our solutions are powered by deep strategic thinking, global industry insights, and operational best practices.

Above all, Swipe iX is made up of exceptional people that form the foundation of our success. We value every ounce of extraordinary effort that is delivered day in and day out toward the unified goal of being the best at what we do. We want you to be a part of this journey.

Given the employment equity policy of Swipe iX, preference will be given to suitable candidates from the designated groups.