Evaluate manufacturing, delivery, customer experience, or other systems and identify ways to improve productivity and quality.
Collect data on processes and production through observations of work activities, time studies, and staff surveys.
To increase the productivity.
 Eliminate waste and non-value added activities.
 Improve the effective utilization of resources.
It is linked with industrial revolution and passed through many phases to reach present advanced stage.
focus on optimizing systems and processes to improve efficiency, productivity, and quality, using methods like data analysis, simulation, and process improvement to enhance operations and reduce costs.