Senior Divisional Manager

Durban
Salary: Market Related
Job Type: Permanent
Sectors: Management Property
Reference: 125797

Apply before Mar 24 2025 | 7 Days left

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Vacancy Details

Employer: Bidvest Prestige

ROLE PURPOSE

Plans, monitors, and manages projects from initiation through to completion. Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. Strategically accountable for the end-to-end Services function of the Company.

MAIN OUTPUTS

Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
Formulate business delivery strategy with others in the executive team.
Design policies that align with overall strategy while developing organizational capacity and people to benefit mission
Balanced scorecard” approach that reflect high priority objectives and including output results alongside financial and organizational input measures
Identify consistent methods to cascade customer service operations and find effective ways to ensure customer retention.
Facilitate best-practice corporate governance
Prescribe targets for the Divisional Team, set a performance measuring system that also evaluates how objectives are achieved – i.e., in terms of competencies (respectively underlying values and behaviors).
Integrate the performance measurement approach through the organization, integrating into annual performance measurement, talent development and strategy development cycles
Regular Board updates during the year and a full evaluation of performance against metrics and competencies
Fosters diversity and transformation within the team through coaching and development of talent and providing open and constructive feedback
Effectively building relationships with internal constituencies, communicate effectively within a multi-cultural environment to ensure fairness and transparency
Participate in customer service implementation and service management through the implementation of technology solutions.
Manage large multifaceted projects to ensure on-time completion according to specifications and within budget
Manage contracts and relations with customers, vendors, partners, and other stakeholders.
Manage team resource needs and trade-offs, lead a respectful team dynamic to ensure a healthy work/life balance
Evaluate risk and lead quality assurance efforts.
Oversee expenses and budgeting to help the organization optimize costs and benefits.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

National Diploma / Degree in Business Studies or Related
Matric (Senior Certificate)
Valid SA Drivers’ License
3 -5 years Knowledge and experience in a Senior Managerial role in the services industry (International exposure advantageous)
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level),
Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

Initiative/Proactivity
Deadline Driven & Highly Motivated
Stress Tolerant
Integrity and honesty
Cultural awareness
Excellent Communication skills and building coalition
Capacity Building
Coaching
Of independent mind
Strong legal competency
Conflict management
Results driven
Customer Focus & Quality Management
Negotiation Skills
Analytical Skills & Process Improvement
Industry expertise
Financial Planning and Strategy
Teamwork & Partnering
Relationship Building
Interactive Reasoning, Strategic Thinking & Strategic Planning
Exercising business judgment
Leading Change
Excellent Oral Communication

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About Bidvest Prestige

Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.

A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as international ties in Mauritius and we have been fundamental in the establishment of various industry organisations ensuring the integrity of our company and our people towards our clients.

We’re always looking for the best people. If you want to join the dynamic Bidvest Prestige team, view the latest vacancies and apply on our career portal.