Human Capital Manager (Sales and Marketing) (JB5202)
Randburg, Gauteng
R30 000 to R35 000 a month CTC
Permanent

A well-established homeware retail company is seeking a Human Capital Manager (Sales & Marketing) to oversee HR functions across South Africa, Botswana, and Namibia. This role focuses on HR compliance, recruitment, onboarding, performance management, it is crucial in managing and structuring the human capital processes, culture, performance, and overall people strategy for a geographically dispersed, entrepreneurial-driven sales team.. This role is ideal for someone with HR experience in sales-driven or direct sales environments and a strong understanding of regional labour laws and compliance

Minimum Requirements:
7+ years of experience in Human Capital, HR, or People Management, preferably in a sales-driven, direct sales, or field-based environment
Experience in multi-country HR management (South Africa, Botswana, Namibia) is preferred
Strong knowledge of human capital processes, compliance, and employment law
Expertise in performance management, recruitment, onboarding, and employee relations
Ability to develop HR policies, procedures, and structured processes that support sales teams
Knowledge of contract management, labour regulations, and compensation models
Ability to work independently, travel if required, and engage with a decentralized sales team
Excellent problem-solving and communication skills, with the ability to build relationships with sales consultants and leadership teams

Duties and Responsibilities:
Develop and maintain a strong, performance-driven culture for sales consultants in the field
Implement human capital policies and procedures tailored to a dynamic direct sales environment
Ensure alignment with regional cultural differences across South Africa, Botswana, and Namibia
Collaborate with the Sales & Marketing Director to enhance engagement, motivation, and development of sales teams
Assist Regional Sales Managers in coaching, developing, and managing sales teams
Oversee performance management frameworks, including KPIs, reviews, and structured feedback
Implement progress tracking systems to drive continuous performance improvements
Manage employee support programs to enhance retention and motivation
Handle disciplinary processes and terminations when required
Develop and enforce HR policies, procedures, and processes for the Sales & Marketing Department
Ensure compliance with employment laws and labour regulations in South Africa, Botswana, and Namibia
Work with legal and finance teams to maintain accurate contracts, policies, and employee documentation
Assist in structuring workforce planning, employee policies, and process improvements for regional teams
Support recruitment efforts for sales consultants and regional sales managers
Manage and oversee a structured onboarding and induction program for new hires
Assist in refining and structuring training materials for onboarding (excluding direct sales training, which is led by the Regional Sales Managers and Sales & Marketing Director)
Ensure new hires receive necessary tools, guidance, and structured learning experiences for success
Oversee employment contracts, compensation structures, and benefits policies in three countries
Ensure pay structures and commission models align with local labour laws and industry standards
Develop and implement reward and recognition programs to drive engagement and performance
Act as a central HR point of contact for sales consultants, regional sales managers, and support staff
Handle grievances, disputes, and conflict resolution in a fair and effective manner
Provide employee wellness and engagement initiatives to maintain a motivated workforce

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.