The Assistant General Manager – Events is responsible for overseeing and executing all events and functions within a prestigious 5-star hotel in Cape Town. This role ensures the seamless planning, coordination, and execution of luxury events, including corporate functions, weddings, and high-profile gatherings. The AGM works closely with the General Manager, sales teams, and operational departments to maintain the highest service standards while maximizing revenue and guest satisfaction.Key Responsibilities:✅ Event Planning & Execution:Oversee the end-to-end planning and execution of all hotel events.Coordinate with clients to understand their needs and deliver personalized experiences.Work with internal teams (banqueting, F&B, housekeeping, and concierge) to ensure flawless event execution.✅ Sales & Revenue Growth:Collaborate with the sales and marketing team to drive event bookings and maximize revenue.Develop pricing strategies, event packages, and promotional offers to attract high-end clientele.Monitor event-related financial performance, budgets, and cost controls.✅ Client Relationship Management:Act as the primary contact for VIP guests and high-profile clients.Maintain strong relationships with corporate clients, wedding planners, and event organizers.Handle any event-related complaints or last-minute requests with professionalism.✅ Staff Leadership & Training:Lead, train, and motivate the events and banqueting teams to maintain 5-star service standards.Schedule and allocate staff for events, ensuring efficiency and optimal guest service.Conduct performance reviews and implement continuous improvement strategies.✅ Quality & Standards Compliance:Ensure all events uphold the hotel's luxury service standards.Maintain compliance with health, safety, and legal regulations for large-scale gatherings.Oversee event setup, décor, and AV requirements to match high-end expectations.✅ Vendor & Supplier Coordination:Manage relationships with external vendo...

Education:

• Degree or diploma in Hospitality Management, Event Management, or Business Administration.

📌 Experience:

• 5+ years in a senior event management role within a 5-star hotel or luxury event venue.
• Proven track record of handling high-profile events, corporate functions, and VIP clients.

📌 Skills & Attributes:

• Exceptional leadership and organizational skills.
• Strong sales and negotiation abilities.
• Excellent communication and client relationship management.
• Financial acumen to manage event budgets and profitability.
• Knowledge of event trends, luxury hospitality standards, and high-end guest expectations.

📌 Technical Proficiency:

• Experience with hotel management and event booking software (e.g., Opera, Delphi, EventPro).
• Familiarity with AV equipment, décor styling, and banqueting logistics.

📌 Flexibility:

• Willingness to work long hours, weekends, and public holidays based on event schedules.