Daily processing and allocation of bank deposits for all local customers on Navision.
Handling and resolution of customer statement requests and accounts related queries/disputes for both local and foreign customers.
Compiling of customer account reconciliations for both local and foreign as and when required.
Identification and keeping track of local and foreign customer overdue accounts, sending of overdue letters, placing accounts on hold, and regular follow-up call to customers who have breached their terms.
Assisting with customer payment plans and follow-up calls to customers who have not met the agreement terms as well as placing those accounts on hold.
Ensuring that COD and overdue customer accounts remain on hold and assisting the sales department to remove “on hold” in order to process the sales invoices for customers meeting their terms and providing the proof of payment for the order placed.
Assisting with the opening of new customer accounts, local and foreign, on Navision for customers who have completed an application and attached the necessary supporting documentation, passed the check list and who qualify. Notifying the customer and relevant staff of the account generated, and keeping record (filing) of the application form and supporting documentation  
Monthly update reporting to management on the status of all customer overdue accounts.
Assist with the annual audit and queries
Ad-hoc accounting duties.