Eastern Cape Branch Manager:  (Port Elizabeth, East London and George)
Reports to National Operations Manager
Subordinates:  1. Administrators 2. Technicians 3. Warehouse Assistants 4. Logistics Teams 5. Cleaning Staff
Job Purpose:
Managing the branch in a profitable manner and in line with the company's Vison, Value, Purpose and Strategies. Ensuring that budgets and KPI’s are met.
JOB SPECIFICATION:
The main tasks and responsibilities associated with the position are listed below. This is not an exhaustive list of tasks and responsibilities and any other tasks and/or responsibilities that could be reasonably expected for the position may be required.
JOB CONTEXT:
Responsible for Eastern Cape day to day Operations:
• Provides a work environment that brings about a harmonious work environment, positive energy, creativity and promotes teamwork among employees,
• Set and maintain productivity, quality, cost,service delivery,safety,morale and innovation standards,
• Meet all budgetary targets and KPI’s as set by EXCO,
• Prepare and manage the business’s operating budget,
• Make effective decisions to help the company run smoothly,
• Generate income for the Branch and make sure operations are run cost effectively,
• Effective management of costs,
• Reporting on DOD’s accurately and on time on a monthly basis to the Finance Department,
• Hiring, supervise and evaluate employees and their job performance
• Maintain high level of administrative accuracy,
• Establish and maintain a healthy relationship with the company's customers,
• Provide customers with service that exceeds expectation,
• Directly oversees all inventory ( spares and assets ) of the branches and management of the warehouses,
• Ensure all customer projects run smoothly and most efficiently and that deadlines are met,
• Fleet control - done in line with the company Vehicle Policy and reporting platforms available,
• Ensure that you and your team conduct an accurate car stock take once a week,
• Continuous Training and development of all staff,
• Implementation of and continuous adherence to company policies and procedures,
• Visit the East London and George branches on a quarterly basis.
• Pro-actively leads continuous improvements based on outcomes from Root Cause Analysis investigations held from all losses (Quality, Vehicle , Finance, Safety , Downtime) incurred
• Attendance to OPS and Project Meetings and leads KPI performance discussions
• Responsible for ensuring adequate Safety and Security measures is in place for the Region
• Identifies ill discipline within the Branches and ensures that all ill discipline is acted upon within the parameters of the company Discipline Code of Conduct.
• Responsible for managing relationships with landlords for the EC Warehouses and ensuring that monthly rental, utility payments and contracts is kept up to date