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Receptionist / Internal Sales

Cape Town Northern Suburbs
Salary: Market Related
Job Type: Permanent
Sectors: Admin
Reference: CPT005331/N

Apply before Apr 13 2025 | 28 Days left

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External Application

Vacancy Details

Employer: Persona Staff

Our client, who specializes in the Printing equipment and supplies industry, is looking for an Internal Sales / Receptionist to join their team at their Ysterplaat offices. The successful candidate will act as backup to the existing Front of House staff while essentially joining a high - performance sales team to effectively manage an existing client base and source new sales opportunities and close sales to achieve targets. You will play a key role in increasing income and revenue by managing and negotiating with clients and generating leads, qualifying prospects, and managing sales.

REQUIREMENTS:

Matric is essential
At least one years of experience in internal sales, customer service, or front-of-house roles
Experience handling customer orders, invoicing, and stock control is an advantage
Pastel experience will be advantageous
Fully Bilingual (Afrikaans & English)

RESPONSIBILITIES:

Front of House duties include:
- Answering phones
- Welcoming customers
- Dealing with couriers who come to collect goods
- Ensuring reception and demo room are always kept looking neat, tidy, professional
- Processing of customer orders to invoice and informing them when items are ready for collection
- Liaising with warehouse team to ensure all orders are picked and packed in accordance with customer order
- Liaising with debtors team for all orders provided on credit (ie ensuring customer still within agreed terms)

Internal Sales duties include:
- Servicing New and Existing customers/accounts to Obtain orders for company range of Products
- Once trained on our capital equipment you would be expected to demonstrate machines to walk in customers
- Cold calling both new and existing customers to offer them a wide range of products
- Generating leads/ arranging meetings for senior sales people
- Developing data bases of customers to offer a wide range of products
- Focus sales efforts by studying existing and potential volume of customers and focusing on the buying potential in your area.
- Submit Orders by referring to price lists, product literature and related sales guides.
- Keep management informed by submitting activity and results reports.
- Monitor competition by gathering marketplace information on pricing, products and selling techniques etc.
- Maintain professional and technical knowledge by attending training and workshops.
- Attend weekly sales’ meetings
- Offering products due to expire to customers at discounted prices

To apply, please send your CV to natasha@personastaff.co.za

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

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About Persona Staff

Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.

We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff

Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.

To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job