Are you an experienced Credit Controller looking for a dynamic role in a fast-paced environment?

My client is seeking a skilled professional to join their finance team and take responsibility for managing cash collections, reducing overdue debt, and ensuring accurate payment allocations.

This role is based in Springs, Johannesburg East.

Key Responsibilities:

Cash Collection

• Achieve monthly cash collection targets for branches.
• Maintain and update KPI reports daily.
• Provide weekly KPI reports to management.

Overdue Debt Reduction

• Monitor and reduce overdue debt through regular reconciliation.
• Prepare for debt reduction meetings.

Payment Allocation

• Obtain and accurately allocate customer remittances daily.
• Reconcile credit notes to invoices and process customer claims timeously.
• Ensure unmatched credits and unapplied cash are reconciled before month-end.

Customer Contact and Correspondence

• Maintain consistent communication with customers via calls, emails, and in-person visits.
• Update SAP and KPI feedback after each customer interaction.
• Foster strong relationships while resolving queries efficiently.

Debt Reconciliation

• Reconcile customer accounts monthly and address discrepancies promptly.
• Escalate and resolve reconciliation issues efficiently.

Credit Requests and Adjustments

• Process credit adjustments following the approval workflow.

Refund Request Processing

• Prepare accurate reconciliations and supporting documentation for refund requests.

Invoice Management

• Download and submit invoices via customer portals as required.
• Ensure customers receive invoices and statements promptly.

Ad Hoc Duties

• Manage overdue debt referrals to collection agencies.
• Prepare bad debt write-offs.
• Review credit hold orders and make appropriate decisions.
• Ensure compliance with internal controls and month-end processes.
• Identify and implement process improvements in credit control operations.

Requirements:

• Credit management Level 1-4 certificate (non-negotiable) 
• 4 years proven experience in credit control, accounts receivable, or debt management.
• Proficiency in SAP and Microsoft Office (Excel, Word, Outlook).
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and meet strict deadlines.

If you are interested in this opportunity, please apply directly. For more finance jobs, please visit www.networkrecruitmentinternational.com.
If you have not had any response in two weeks, please consider the vacancy application unsuccessful.