Hire Resolve is seeking a highly skilled and experienced Chief Operating Officer (COO) on behalf of our client, a well-established bank based in Durban. This is a strategic leadership role responsible for driving operational excellence, business growth, and digital transformation across multiple banking divisions. The ideal candidate will have a strong background in banking, financial management, and strategic planning, with a proven track record in executive leadership.


Responsibilities

Strategic Development & Execution

• Drive the development and execution of business strategy in line with organizational goals.
• Provide insights on market trends, regulatory changes, and business opportunities.
• Influence strategic and operational policies to enhance efficiency and profitability.

Operational Excellence & Financial Performance

• Lead key business functions to ensure efficiency, profitability, and sustainability.
• Monitor financial budgets to ensure cost-effectiveness and profitability.
• Oversee credit approvals, risk management, and capital adequacy planning.

Business Growth & Customer Engagement

• Develop and implement corporate and retail banking strategies for revenue growth.
• Build and maintain strong relationships with clients and stakeholders.
• Spearhead product and service innovation to enhance customer satisfaction.

Digitalisation

• Oversee delivery of key projects, including:
  • Corporate Banking
  • TB Account Opening
  • Investment Account Opening
  • Finance Portal Integration & Decisioning
• Ensure the execution of digital transformation projects related to new products and customer needs.

Risk & Change Management

• Identify and mitigate operational and reputational risks.
• Lead change management initiatives for seamless business transformation.

Leadership & Talent Development

• Build and mentor a high-performing team, fostering excellence and accountability.
• Drive succession planning and leadership development initiatives.
• Promote a strong governance culture.

Business Representation

• Represent the Bank at board meetings, industry forums, and strategic events.
• Participate in local and international research and development initiatives.

Requirements

• Chartered Accountant (CA) or equivalent postgraduate degree
• BCom Honours or similar
• Project management certification
• MBA (advantageous)
• At least 10 years in banking, specializing in financial/management accounting
• At least 5 years at senior management or executive level
• Core Banking Systems
• Microsoft Office & Report Writing Applications
• Budgeting Processes
• Strategic and Business Planning
• Treasury Management
• Corporate Governance, Banks Act & Regulations
• Risk Management Procedures
• Information Systems & Financial Systems

Benefits

• Market-related salary

• Contact Hire Resolve for your next career-changing move today

  • Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
  • Please use "Chief Operating Officer" as your subject line when applying via email 
    

  We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise