- Western Cape Remote
- Salary: R8 800.00 - R17 600.00 Per Month
- Bonus: Performance bonuses
- Commission: Commission on sales
- Job Type: Permanent
- Sectors: Admin Management Internet
- Benefits: Bonus
- Reference: 2265300
Vacancy Details
Employer: Echo Project
We are seeking a highly motivated and engaging Chat Support Representative (Chatter) to join our team. As a chatter, you will be responsible for managing and maintaining conversations with subscribers on behalf of content creators. Your role is to build relationships, encourage engagement, and maximize revenue through personalized interactions.
Key Responsibilities:
• Engage in real-time conversations with subscribers using a fun, friendly, and persuasive tone.
• Maintain an active chat presence, ensuring consistent interaction throughout the day.
• Build and nurture relationships with subscribers to increase engagement and retention.
• Utilize persuasive sales techniques to promote exclusive content, tips, and pay-per-view messages.
• Monitor and respond to messages in a timely manner while maintaining brand voice and persona.
• Track and report chat activity, performance metrics, and revenue generation.
• Stay updated on trends and best practices to enhance subscriber interactions.
Required Skills
- Fluent English
- Type 35 Words Per Minute
Candidate Requirements
Requirements:
• Previous customer service representative, or sales associate is preferred but not required.
• Strong English communication skills (written) with a creative and engaging personality.
• Ability to multitask and manage multiple conversations at once as well as the ability to type 35 WPM
• Reliable internet connection and a quiet work environment for uninterrupted chatting.
• Availability to work flexible hours, including weekends and evenings if needed.
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