Senior Technical Project Manager

Cape Winelands
Salary: Market Related
Job Type: Permanent
Sectors: Engineering IT
Reference: SW005411/AM

Apply before Apr 11 2025 | 29 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

Recognized internationally as a leading-edge innovator and preferred independent global supplier of telecommunications solutions with offices in Techno Park, Stellenbosch, our client is seeking a Senior Technical project Manager to join their team. As a Senior Technical Project Manager, you will be responsible for providing management services. Technology include Telephony (Mobile & Fixed line), Satellite and Fibre domains, through product and project life cycles. The successful candidate will take on accountability and responsibility to direct and manage internal as well as customer facing projects. This requires initiation, planning, execution, control and closure of the end-to-end activities of small, medium or large projects.

Responsibilities:

Initiation of projects

Participate in the definition of project scope, goals and objectives, work-breakdown structures, tasks, schedules, milestones, deliverables, etc. that support internal and/or external obligations, in collaboration with stakeholders.

Planning of projects

Cross-functional/ Project planning
Develop project plans and associated communication documents in support of integrated cross functional planning and execution.
Identify and manage project dependencies and project critical paths.
Plan and schedule project timelines and milestones using appropriate tools.
Establish and manage cross-functional project teams.
Ongoing prioritising and guidance as per project and internal priorities.

Resource allocation and management

Participate in the estimation of the resources and participants needed to achieve the project goals.
Where required, negotiate with other division/department managers for the availability/allocation of required resources.
Delegate tasks and responsibilities to appropriate resources.
Identify and resolve issues and conflicts within the project team(s).

Technical rollout planning and execution

Drive and participate in technical rollout planning, documentation, communication and execution.

Project financial control

Draft and submit project budget forecasts and project financials on SAGE, including subsequent budget changes, where necessary.
Ensure that project budgets are monitored, controlled and updated with actual expenditure on a monthly basis.

Risk and Issue management

Identify and evaluate risks and issues associated with the project and put mitigation plans in place.
Perform ongoing risk and issue management as per a risk register with risk mitigation strategies and plans.

Execution of projects:

Change management

Project change management with appropriate change controls.
Coordinate and manage the transition from project-mode to operational mode, following the acceptance by customer, ensuring conclusion of all outstanding documentation and effective handover to Product Support.

Stakeholder management

Liaise with project stakeholders on an ongoing basis.
Engagement and liaison with all internal divisions and departments, including Group Management when required.
Project customer management including progress reporting and customer satisfaction feedback.
Site visits to customer- and project implementation sites as and when required.

Communication management – Client and internal

Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
Measuring results through client satisfaction.
Building customer relationships and gathering customer requirements and feature requests including feedback to the customer regarding bugs, issues and feature requests
Project progress reporting, coordination and delivery

Technical assistance across the company

Participate in cross-functional project teams from Order Fulfilment, Sales, Marketing, Solution Engineering, Software Architecture, Design and Implementation, R&TD & Production during all the phases of opportunities and contracts
Review Sales Proposals and Technical Proposals from Sales and Solution Engineering during presales phases.

Minimum Qualifications and Experience:

Bachelor of Engineering, Bachelor of Science (Informatics), Bachelors of Technology Degree (3/4 year).
10 years Technical Project Management or relevant experience.
Strong proficiency in MS Project, Mind maps, Visio, OneNote, and PowerPoint.
Proven knowledge and practical experience of working with technology systems preferably telecommunication transmission, switching/PABX, radio/RF/satellite communication, military or large-scale IT infrastructure systems.
Well established experience in a relevant specialist technical field/domain.
Experience in Change-, Baseline-, Configuration-, Incident/Problem-, Service-, and Delivery Management principles will be advantageous.
Strong planning, documentation, communication and presentation skills.

Attribute Requirements:

Good Communicator.
Willing to travel internationally to client sites extensively.
A logical approach to problem solving.
Analytical thinking and ability to improvise and troubleshoot problems and challenges systematically.
Be dynamic with adaptability to a fast-paced environment and a logical approach to problem solving and a proven ability to solve problems.
Excellent interpersonal and communication skills to efficiently interact internally with marketing, sales, engineering, development, implementation and support staff, management at various levels, as well as interacting with different levels of customer’s staff.
Team player and commitment to customer service, whilst maintaining a professional, friendly and helpful manner whilst dealing with customers.
Self-starter, ability to multi-task and to work independently without direct supervision.
Willingness to continue to study, learn and adapt to new technologies, techniques and processes in order to improve service delivery to internal and external customers.

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.