Sales Administrator / Customer Service

Somerset West
Salary: Market Related
Job Type: Permanent
Sectors: Admin
Reference: SW005405/ML2

Apply before Apr 10 2025 | 28 Days left

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External Application

Vacancy Details

Employer: Helderberg Personnel cc

My client, a well-established National Company, has a vacancy for a Sales Administrator / Customer Service with at least 2-3 years experience in an office administration role to join their Somerset West branch

Requirements:

Grade 12
Minimum 2-3 year experience in an office admin role
Valid driver's licence and own vehicle
Good understanding and working knowledge of SAGE, Excel, Outlook and MS Word.
Display a positive solutions-based mindset
Strong communication skills – written and verbal
Good Organizational and administration skills
Strong ability to grow and develop product knowledge skills
Good interpersonal skills and teamwork mindset
Be able to work under pressure and manage a varied workload
Extremely accurate

Duties will include, but not limited to:

Establish strong, trusting relationships with customers and company sales staff
Attending to telephone calls and recording verbal orders
Capture orders onto SAGE – received via email and Portals
Raising any issues preventing daily invoicing and order capturing
Attend to counter customers and order processing
Invoicing picked orders and collating route supporting documents
Capturing and recording information on the control sheet
Ad hoc tasks to support the Warehouse Manager
Filing and record-keeping for the brand activities
Attending to telephone/switchboard and passing on messages or customer requests.
Complete info required for ATRs
Attending customer promos. Includes Saturday promo every 2 months

ONLY CANDIDATES WHO CURRENTLY RESIDE IN THE WESTERN CAPE ARE INVITED TO APPLY FOR THIS POSITION

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.