Job Purpose

To assist in the shop by merchandising, selling products, dealing with customer queries, and ringing up sales.

Location: Montague Gardens, Cape Town 

Salary: Market related 

Contract Type: Permanent, with a 6-month probation period

Working Hours

• Monday to Friday: 07:45 – 17:00
• Saturdays: 08:00 – 13:00
• Public Holidays as needed (due to the nature of the industry)

Experience Needed

• At least 2 years of FMCG experience
• Cashier experience
• Seafood knowledge (Advantageous)

Qualifications / Skills

• Essential: Matric
• Advantageous: SAP, CISTECH

Requirements

• Must have good written and verbal communication skills
• Honesty, Integrity, and Reliability
• Strong attention to detail and accuracy
• Self-motivated with the ability to work with little supervision
• A willingness to learn
• Open to change and learning new systems
• Able to work under pressure
• Good time management
• Available to work public holidays and Saturdays

Key Responsibilities

• Merchandising: Displaying products in the shop while adhering to food safety standards
• Customer Service: Dealing with customers in a professional manner, assisting with requests or complaints
• Health & Safety: Adhering to health & safety regulations
• Stock Takes: Participating in monthly and ad-hoc stock takes
• Cross-Department Assistance: Helping in any department within the shop
• Cashier Functions: Ringing up transactions, processing cash/cards as payment, and performing cashing-up functions
• Customer Calling: Completing a weekly customer calling sheet
• Sales Growth: Sourcing new customers to increase stock turnover and sales