Vacancy Details
Employer: Fidelity Services Group
CIT ATM Claims Administrator
REPORTING TO: CIT Claims Manager
The above position is vacant at Midrand, reporting to the CIT Claims Manager.
Key Performance Areas: (not totally inclusive):
- Registering and processing of CIT claims on ICBM.
- Receipt of CIT investigation dockets.
- Constant communication with branches to address any claim queries or problems that the branches may need assistance with.
- Processing, capturing, and updating the CIT claims on the ICBM system
- Closing of the CIT claim files on ICBM.
- Filing of all documents in the CIT claim files.
- Forward correspondence to Branches requesting outstanding documents and information.
- Distribution of weekly CIT claims report.
- Assisting Management with duties as requested
- Assisting and resolving of client and Branch queries relating to the Department
- General office duties
Minimum Requirements:
- Minimum Matric Certificate and /or relevant post Matric qualifications.
- Claims and insurance experience would be an advantage.
- Proficiency in MS Word/Excel/PowerPoint is essential.
- Accuracy and high methodical working methods are required.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision, under pressure and meet deadlines.
- Previous experience in the security environment would be an advantage
Other Personality Attributes:
- Strong interpersonal and communication skills with diplomacy and tact and ability to interact effectively at all levels
- Should be able to work independently, proactively and use initiative
- Ability to work under pressure and meet deadlines
- Accuracy and high methodical working methods are required
- Ability to maintain confidentiality and handle office matters with utmost professionalism
- Computer literacy - Excel, Word, Outlook.
- Own transport essential.
- Presentable
Core Competencies:
- Organization skills
- Good communication skills
- Strong administration skills
- Strong interpersonal skills
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
83 people have applied for this job. 562 people have viewed this job.
About Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.
Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.
The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market
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