Back to Search Results

Professional Services Consultant (POS Systems)

Durban
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: DBN000875/AD

Apply before Mar 31 2025 | 11 Hours left

Apply

External Application

Vacancy Details

Employer: Carlysle Human Capital

POS Professional Services Consultant Join a dynamic team and thrive in a collaborative environment withtalented professionals. Our client is seeking a dedicated analyst to manage the onboarding process for new clients on their POS system and oversee projects to enhance the implementation of software in customer hotels, and engage with customers to ensure their success.

Job description (Details of the position i.e. duties):

Onboarding of new clients to our software
Post-onboarding client follow ups/check-ins
Onboarding new POS clients
Implementing integrations, like financial interfaces
Consultative projects related to data changes
Keep up to date with new product features and services to advise clients
Maintaining and updating onboarding SOPs and documentation
Onboarding of new sites (existing clients)

Requirements:

Operational expertise in our POS, software products, and
services.
Ability to consult with clients at a business level, offering
tailored solutions.
Willingness to travel internationally.
Compliance with vaccination requirements for certain
countries

Experience and Skills:

Exceptional administrative skills
Be able to pick up software applications and understand business processes
Project management
Key account management
Client onboarding skills
Excellent written and verbal communication skills
Knowledge of the tourism/hospitality industry is a plus
Must have POS systems experience such as Micros, Fidelia etc. (POS systems in the Hospitality sector).

Role categorisation:

Key Account Management
Project Management
Application Support
System Implementation

Benefits:

Fully paid maternity and paternity leave
Normal annual leave plus other leave entitlement (equating to 28 annual leave days per year)
Profit share for established employees
Discovery Medical + 9 % contribution to pension
Fully remote with two annual 2 day get-togethers.

Apply

142 people have viewed this job.

About Carlysle Human Capital

Carlysle was established in 2003 to facilitate and assist clients with the challenges of bridging the gap between the operational objectives and resource requirements of a dynamic business.

Our approach is to combine the efficiency and experience found in large organizations with the rigorous methodological understanding of entrepreneurship and creativity generally found in smaller businesses.

As a proudly South African, Level 2 BBBEE rated Company; we offer professional services in selected Information and Communication Technology and Engineering and Technical sector.