Admin/Debtors Clerk position is currently available for a fabric retail and wholesale business in Somerset West; to join our team in a front office customer facing position. The position forms part of the accounts department headed by the Financial Director.

Responsibilities include:

• Receiving and processing payments from customers

• Capturing payment from customer on Sage Pastel

• Issue Invoice for all goods to be dispatched

• Authorise the execution of jobs / sales orders

• Authorise the release of goods to customers on account

• Maintain authorised “Customer on Account” list

• Maintain list of discount percentages per customer

• Issue invoices and statements to customers in a timely manner

• Perform debtor collection and reconcile discrepancies

• Professionally resolve customer queries with regards to invoices and statements to ensure timeous payment

• Provide reports and action plans on debtor status and age analysis

• Issue daily sales reports 

• Collaborate with the finance team to ensure accurate and timely financial data

• Perform tasks within target timelines for an efficient execution that will support delivering an exceptional customer experience 

• Other sub tasks may include; answering calls, goods receiving, front office admin activities, receiving and directing of: Suppliers, Couriers, Customers, Visitor, Tradesmen, etc.

We are looking for an experienced Debtor/Admin Clerk to manage all transactions with customers accurately and efficiently. To be successful in this role, you should have previous experience as a debtor, have been in a customer service position and good knowledge of managing customer accounts.