A leading provider of advanced communication solutions, this company enhances safety, efficiency, and productivity in the mining, petrochemical, and oil & gas industries across Southern Africa. Specializing in underground Wi-Fi and real-time data access, its technology seamlessly integrates with existing infrastructures. Certified for hazardous environments and ISO 9001:2015 compliant, the company sets the industry standard for reliability and performance.

Job Overview:
The Key Account Manager will manage and nurture key client relationships to ensure satisfaction, retention, and growth. This role involves identifying client needs, developing strategic plans, and driving the adoption of cutting-edge communication solutions.

Key Responsibilities:

• Build and maintain strong client relationships
• Develop and execute strategic account plans
• Identify upsell and cross-sell opportunities
• Coordinate with internal teams to address client needs
• Monitor industry trends and competitors
• Report on account performance and progress