RESPONSIBILITIES

Email & Task Management

• Manage and clear the COO’s mailbox, prioritize important communications, and follow up on action items.

Operational Support

• Assist in setting up and documenting Standard Operating Procedures (SOPs) to optimize workflows.

Reporting & Dashboards

• Develop, maintain, and analyze reports and dashboards to track key metrics and operational progress.

Accountability & Follow-Ups

• Ensure tasks are completed by relevant team members, follow up on deadlines, and provide regular progress updates.

 Meeting Coordination

• Schedule and prepare agendas for meetings, take minutes, and ensure follow-through on action points.

General Assistance

• Run errands, handle miscellaneous administrative tasks, and provide personal support to the COO as needed.