- Western Cape
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Sales Travel & Tourism
- Reference: copy-copy-copy-2245506
Vacancy Details
Employer: CME Recruitment
Our client, who is an award winning tour operator is looking for a Travel Expert to join their team in Cape Town. If you have a passion for creating luxury and bespoke trips for high end clientele with extensive knowledge of Africa and Indian Ocean then we are looking for YOU!
Position: Permanent
Location: Cape Town
Hybrid role (after probation period)
Competitive salary + attractive benefits
Responsibilities:
- Curation of high quality, tailor-made itineraries for a wide range of traveller segments
- End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications
- Conversion of warm sales leads via email, telephone and video calls
- High quality presentation of travel itineraries customised to the client’s unique requirements, along with supply of relevant supporting information and advice
- Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business
- Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio
- Maintain up-to-date commercial knowledge of properties, flight routings and logistics
- Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.
Required Skills
- Customer Success: 3 to 4 years
- Travel Arrangments: 3 to 4 years
- Travel Sales: 3 to 4 years
Candidate Requirements
Desired Skills:
- 4 years’ Travel Consultant experience in a tailor-made travel environment working with complex Southern Africa and East African itineraries
- First-hand knowledge of our core destinations, specifically within sub-Saharan Africa
- Demonstrable sales performance in a target-driven environment
- Excellent communication skills, both written and verbally
- Outstanding customer service skills and attention-to-detail
- Advanced levels of IT literacy
- Highly-organised with strong time management skills
- Results-orientated
- Knowledge of the Indian Ocean and Indian Subcontinent
- GDS/flight operating systems
15 people have applied for this job. 420 people have viewed this job.
About CME Recruitment
CME Recruitment is a dynamic and innovative Recruitment and Search that provides tailor made recruitment solutions
to companies in the Management, Technical, Engineering, Construction, FMCG, Finance, Administration, Logistics, Retail and Pharmaceutical sectors.
Our Professional Team with over 50 years’ experience is highly focused on providing recruitment solutions.
We offer professional recruitment and search services to both national and international corporations.
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