Job Title: Unit Manager

Location:Maitland

Job Type: Full-time

Reports to: Operations Manager

We are currently seeking a dedicated and experienced Unit Manager to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track recordin a similar role. 

Key Responsibilities:

Achievement of sales targets

Effective client and customer relationship management

Proactively build relationships with clients and customers and ensure they are kept informed

Ensure prompt problem solving

Effective operational management

Ensure adherence to call cycle

Ensure effective time management when visiting stores (appropriate to store profile)

Ensure stock availability

Manage out-of-stocks

Manage Forward Share 

Ensure shelf health (including stock-on-shelf; PI labels; removal of damaged and expired stock, as well as general hygiene of shelf)

Adhere to specific Returns Management policies (per client)

Implement promotional schedules

Ensure a good working relationship between field staff and store management

Effective people management

Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:

Development

On-the-job training, coaching & mentoring

Staff wellbeing

Ensure appropriate levels of management and accountability

Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative

Ensure effective knowledge sharing

Effective teamwork and self-management

Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery

Apply knowledge of the organizational systems, structures, policies and procedures to achieve results

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained • Provide appropriate resolution for tasks or deadlines not met

Support and drive the business' core values

Maintain a positive attitude

Respond openly to feedback

Take ownership for driving own career development

Qualifications:
- Grade 12
- Minimum of 3-5 years of experience in FMCG and sales 
- Strong leadership and decision-making skills
- Excellent communication and interpersonal abilities

- Proficiency in Microsoft Office and other relevant software applications

If you are a motivated and goal-oriented individual with a passion for leading teams and driving success, we encourage you to apply for the Unit Manager position. Join us in shaping the future of our organization and making a positive impact in our industry.