Vacancy Details
Employer: LAUD PULSE
Job Summary:
We are a fashion design house, specialising in women's clothing. We design and manufacture our own clothing line. We are looking for a professional retail sales consultant. The primary job is to approach customers, identify their needs, and recommend our products to fulfil those needs. The individual should be knowledgeable about the functionality and technical specifications of their products as they are the ones who demonstrate these products to customers. They are also responsible for providing customer service, filling out paperwork, and managing inventory.
Supervisory Responsibilities: None.
Duties/Responsibilities:
- Greets and interacts with customers.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
- Answers customer’s questions about merchandise.
- Assists customers with purchase decisions.
- Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.
- Collects payment using the store point of sale system.
- Processes returns and exchanges.
- Performs other duties as assigned.
- Providing excellent customer service
- Meeting sales goals
Candidate Requirements
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Must be empathetic and personable.
- Ability to anticipate customers’ needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the store’s point-of-sale system.
Education and Experience:
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- Track record of driving sales and meeting sales targets
- On-the-job training provided.
Physical Requirements:
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 7.5 kg at times.
172 people have applied for this job. 1497 people have viewed this job.
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