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Client Service Administrator

Cape Town Northern Suburbs
Salary: Market Related
Job Type: Permanent
Sectors: Admin
Reference: CPT005246/N

Apply before Apr 06 2025 | 22 Days left

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External Application

Vacancy Details

Employer: Persona Staff

Our client in the Northern Suburbs is looking for a Client Services Administrator to join their team. This role requires someone that pays attention to detail and is customer focused.

Responsibilities:

Resolving customer queries and requests from incoming calls and email correspondence
Email and fax the accounts to the clients.
General ad-hoc tasks
Assist in creating and implementing client-focused strategies to improve service delivery.
Report writing and data analysis.

Requirements:

At least 2 years relevant experience.
Fully bilingual (Afrikaans and English)
Excellent client service skills.
Driverâs License.
Willing to work overtime if required and be on standby during off hours or on weekends to assist the clients.
Deadline driven.
Good verbal and written skills.
Computer literate.
The ability to work under pressure.

To apply, please send your CV to natasha@personastaff.co.za Â Â Â Â Â
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Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
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Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

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About Persona Staff

Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.

We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff

Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.

To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job