CUSTOMER SERVICE REPRESENTATIVE â€“ EAST AFRICA (CAPE TOWN)

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Sales
Reference: NEL011917/SH

Apply before Apr 04 2025 | 22 Days left

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Vacancy Details

Employer: MPRTC Recruitment

The Customer Service Representative for East Africa will be responsible for providing exceptional customer service, managing order processing, addressing customer inquiries, and ensuring smooth coordination with internal teams. This role involves working closely with the Sales Manager and Technical Advisor, with a focus on East Africa, to ensure accurate pricing and efficient communication.

Required Qualifications and Experience:

Grade 12 (Matric).
Proficient in MS Word and MS Excel.
Excellent communication skills in both Afrikaans and English.
Strong telephonic communication abilities.
At least 5 years of relevant experience in customer service or a related field.
Experience working with shipping and documentation requirements for Africa.
SAP working knowledge.
Prior experience in the SADC or East Africa region is highly desirable.
Experience in a marketing, sales, or customer service environment.
Knowledge of irrigation products.

Key Competencies:

Strong mathematical and numeracy skills.
Independent and practical approach to problem-solving.
Effective communication and interpersonal skills.
Energetic, dynamic, and results-driven attitude.

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

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About MPRTC Recruitment

With today’s current demand for highly qualified and skilled talent, we have implemented a sound network to enable us to source and place staff on broader geographical scale. We successfully recruit for organizations in Mpumalanga (Nelspruit 013 7522383 and Witbank 013 6562046),Gauteng, Limpopo, Free State, KwaZulu-Natal, North West, Western Cape (021 7820030), Eastern Cape and the Northern Cape.

We have recruitment personnel who specialise in the Hospitality, Financial, Retail, Engineering, Mining and Manufacturing industries.

Additional to the Permanent Staffing, we also have a Temporary Staffing division, which allows extensive coverage in all industries.

We pride ourselves in the rapid growth we have experienced since opening, and in the attention to detail that we have maintained with drawing candidates with the necessary qualifications, skills and experience and placing them to match our client’s staffing needs.