Customer Service Agent

Western Cape
Salary: Market Related
Job Type: Permanent
Sectors: Logistics Manufacturing Sales
Reference: 3802

Apply before Apr 08 2025 | 24 Days left

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Vacancy Details

Employer: NDC Personnel & Contractors CC

Are you passionate about providing stellar customer service and looking for a challenging yet rewarding career? NDC Personnel & Contractors is currently seeking a Customer Service Agent to join a specialist manufacturer’s East African team (based in Cape Town’s Northern Suburbs).

Candidate Requirements

As a crucial member of the customer service department, you’ll handle a wide range of responsibilities designed to enhance customer interactions and satisfaction levels. Your duties will include processing orders, handling all customer correspondence, selling products and services, managing returns, and resolving customer queries efficiently. In addition to your primary responsibilities, you'll assist in stock counts and warehouse activities, ensuring meticulous attention to detail in pricing and communications. This role requires proactive engagement with internal departments to optimise product availability and offer alternative solutions to meet customer needs!

You should have a minimum Matric and experience working with the SADC or East Africa region. Working SAP knowledge as well as experience with shipping into Africa and related documents is also needed. Bilingual communication skills in Afrikaans and English are absolutely essential!

If you meet the above requirements and are eager to contribute to a team that values hard work and dedication, send your CV to NDC Personnel & Contractors today!

NDC Personnel & Contractors adheres to the requirements of the POPI Act. If you have not heard from us within 14 days from applying, please consider your application unsuccessful.

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About NDC Personnel & Contractors CC

The Company NDC Personnel & Contractors was established in the year 2000 and cemented itself as a market leader in the Recruitment and Placement of Specialized Technical/Engineering staff for the FMCG, Production, Manufacturing, Engineering, Maritime and Construction Industries.NDC Personnel & Contractors specialises in permanent placements, as well as the sourcing of contract workers, and gives you the option of letting us manage the contract payroll.

At NDC Personnel & Contractors we strive to provide excellence in our recruitment services, in order to establish mutually rewarding relationships between our clients and candidates.

This commitment to our clients does not only make us Recruitment Specialists in the Engineering and Technical field, but also the preferred vendor for many leading organizations nationally as well as into neighboring countries.

We present the client with a Confidential Professional Resume as well as Reference Checks. We also do thorough Background Research, as well as Work Experience and Credential Verification on request.

We take all the time consuming ground work off your shoulders, and provide a long term solution, leaving the client with only one task, to make the final decision.