About Our Client Our client is a leading digital agency specializing in high-performance creative assets and digital marketing strategies for luxury brands targeting high-net-worth (HNW) and ultra-high-net-worth (UHNW) audiences. With a focus on delivering innovative, insight-driven campaigns, their creative studio sets the visual and strategic direction for some of the world's most exclusive brands. Key Responsibilities Client relations: Primary point of contact for assigned clients. Build a strong rapport with clients outside of performance remit. Campaign oversight: Provide strategic oversight for campaign builds, oversee campaign builds/checks, and review/sign-off junior team members' work in these areas, guiding and developing team members where needed. Implement digital marketing strategies and recommendations: Deliver effective strategic recommendations across client portfolios, supporting junior team members to develop their strategic understanding and skill set. Challenge clients when relevant if their strategic direction is unlikely to work, offering alternative solutions with examples and case studies from other clients when relevant. Deliver insight-led digital marketing recommendations: Whether targeting, platform selection, film formats – insight-led decision-making is at the heart of the role. Deliver recommendations for owned clients and support junior team members with development on their clients. Deliver the implementation, management, and optimisation of campaigns across multiple platforms: Predominantly through search, display, and paid social, but constantly on the lookout for new approaches. Ensure effective optimisation across client portfolios and effective performance from junior/outsourced teams. Deliver performance analysis and reporting: Identifying opportunities, making recommendations for improvement, and generating insights for future opportunities. Work collaboratively with other internal or external teams: Including other team members, new business, creative, and web teams to produce campaigns, creative ideas, targeting opportunities, and ensure alignment across the agency. Problem Solving: Responsible for ensuring client or team issues are resolved, supporting junior team members to resolve their problems. Involving SAM/DD only when required. Innovation and digital trends: Stay on top of the latest industry developments. Identify innovation that can improve internal processes, increase agency revenue/margin, and client performance. Team Leadership: Support SAM/Digital Director in team management, ensuring tasks are effectively delegated. Identify areas for improvement in the team and escalate concerns in a timely manner. Adhere to Scope: Keep client scope in mind to ensure that the company remains profitable whilst delivering services effectively – ensuring that other team members also don’t allow consistent scope creep. Communication: Ensure communication is exceptional – whether presenting (in person/on calls), in written documents, emails etc. Support junior team members with their communication approach. Excellence: Ensure excellence across all aspects and do not settle for ‘good enough’ e.g. process adherence, typos, document design, creative etc.