Cluster

RBB

Career Stream

IT Application Development

Leadership Pipeline

Manager of self: Technical 

Position

Automation Design Practioner

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of an Automation Design Practitioner I is to have the cognitive ability to grasp the basic automation concepts, have some practical automation experience through the build of some low-level processes, can help themselves around the concept of requirement gathering/analysis, is open for innovative thinking on alternative ways to solve the business need, and will have the ability to work on low to medium complex processes. Some coaching and mentoring will be required. No dual tasking required as well as no additional skill incorporation.

• Under supervision of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
• With supervision, conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
• Under supervision, head up requirements sign off session with your business stakeholders.
• Under supervision, apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
• Under supervision of a senior, document requirements with quality and by using your own words to ensure understanding.
• Maintain the integrity of all current and future requirements for processes you are responsible for.
• Ensure continues document review sessions are conducted with a senior to keep you on the right track.
• Use visual diagrams to model scope, process flows, and dependencies.
• Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
• Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
• Under supervision, create all necessary artifacts and ensure that the necessary signoffs are obtained.
• Develop according to RPA best practices and principles, within an agile framework.
• Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
• Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes
• Seek continuous development guidance from seniors to ensure you are on the right track.
• Under supervision, debug and fix running processes in your portfolio.
• Provide quality business support for processes your team is accountable for.
• Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.