Reports to Sales Team Leader
Job Overview:
Require a proactive and organized Sales Administrative Assistant to support the sales, logistics, and administrative functions. This role is key to ensuring smooth business operations by managing customer orders, coordinating logistics, maintaining customer records, and providing general administrative support to the sales team. Strong communication, multitasking abilities, and attention to detail are essential for success in this role.
Responsibilities:
Order Administration: 
Process customer orders and verify account status and stock levels before release.
Communicate delivery schedules or delays to clients promptly.
Coordinate with logistics for collections and deliveries.
Send Proforma Invoices and follow up on payments.
Manage back orders, update delivery summaries, and maintain accurate records.
Logistics Assistance:
Support logistics operations as needed, including processing delivery paperwork. 
Liaise with third-party warehouse staff, clients, and internal teams. 
Plan stock allocations to fulfill regional orders. 
Obtain and verify third-party delivery charges.
Customer Support:
Respond to customer inquiries regarding pricing, deliveries, and stock availability. 
Notify customers of stock updates for back orders.
General Administrative Support:
Handle incoming calls, greet visitors, and manage general inquiries. 
Maintain and update CRM systems as required. Provide administrative support to the sales team and other departments.
Ability to support the Team Leader & team with reports, feedback and ad hoc administrative duties.