Administration of withdrawal/retrenchment ‘savings’ claims.
Assessment of documents in line with company standards and procedures
Corresponding with members or employers via mail, e-mail, electronically or telephonically
Calculating benefits payable
Completing and submitting necessary statistical reports
Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act
Preparing claims for payment of benefits manually, workflow and mainframe systems.
Ability to prioritise and draw conclusions from data.
Work well under pressure and towards set deadlines.