General Information

Job title Facilitator – Security

Purpose The purpose of a facilitator is to guide conversations, encourage objectivity, and help members understand how they learn. Facilitators work with a group of people, and their role is to support individuals and the group’s process, steering and designing activities, opening an important discussion, and encouraging critical thinking. Facilitators concentrate on the learning process and encourage collaboration and self-learning.

KPAs Key Performance Areas

Administrative assistance (20%)

• Complete pre and post course administration (Venue checklist, pre facilitator report, end of course evaluation report
• Assist Academy Administrator in general administration tasks
• Preparation of administrative forms: registers, PoE Alignment schedules
• Preparation of learning materials: Classes, class activities, value added learning (media), Formative, Summative and Workplace Assignments
• Any other reasonable tasks assigned to you that will assist the Khusela Academy team in offering a professional service to learners and clients.
• Ensure class registers are signed daily and submitted timeously
• Contact absent student daily
• Update any changes to the facilitator guide, learner guide

Facilitator (60%)

• Prepare all contact sessions using the Facilitator Guide, Learner Guide, PowerPoint slides
• Provide Head of Training with necessary class plans as requested ▪ Utilizing different learning techniques (white board, media)
• Creating break out groups (group activities)
• Supporting and encouraging participation ▪ Fostering self-discovery
• Handling disruptive behavior (Issue warnings when required)
• Mitigating conflict
• Help learners uncover alternative lines of thinking and solutions
• Facilitate formative assessment / class exercises and activities ▪ Provide formal support & monitoring summative assessments and assignment
• Provide informal support – on WhatsApp and e-mails
• Ensure learners assessments are up to date
• General Administration Khusela
• Prepare required reports and individual progress assessments at the end of each Module
• Ensure marking is complete 48 hours after submission
• Ensure classes, formative and summative assessments and remediation is completed according to the prescribed Assessment schedule .\
• Ensure learners file evidence in their PoE files before verification and moderation

Other (10%)

• Attend inductions with practitioners and learners
• Attend meetings with Khusela staff and management
• Attend meetings with Assessor ▪ Assist Academy Manager with photos for marketing purposes ▪ Attend events, e.g., graduation 1.

Professionalism (10%)

• General time management

• Communicate appropriately with learners and external clients (Managers) as well as with internal staff - communication includes telephonic, face-to face and e-mail correspondence

• Displays positive attitude and respect towards the team, tasks, and the company's code of conduct Hierarchy This role reports to the Training Manager and will be supervised by Head of Training.

Key communication and relationships Internal:

• All Khusela Academy stakeholders: Management; staff; Learners; ETD practitioners Selected Shared services
• External: Assessors and Moderators