PRIMARY PURPOSE

The Travel Designer plays a vital role in driving sales, building relationships, and ensuring exceptional customer service in a highly competitive travel industry. Their knowledge, expertise, and strong focus on sales will contribute to the growth and success of our business.

This position is based in Cape town or Johannesburg

Detailed Responsibilities

• Generate and grow sales by securing, costing, and presenting journeys to Sales agents in a timely manner.
• Have a detailed understanding of the strategic and preferred suppliers, have intimate knowledge of their deals, specials and packages – know how to negotiate and incorporate these benefits into rate reductions for the client but not compromising the elevated guest experience.
• Demonstrate a strong focus on sales and be equally invested in the success of each booking.
• Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
• Deliver a speedy service to Sales agents, ensuring efficient communication and meeting tight deadlines.
• Continuous communication and excellent service delivery to agents at all times.
  

CANDIDATE PROFILE

Qualification:

• Matric certificate – with maths (minimum standard grade or above).
• Tertiary certificate in Travel & Tourism/hospitality is advantageous.
  

Experience:                    

• 4-5 years with Senior experience in handling customer relationships developing & promoting product and building journeys in the inbound travel industry.
• In depth knowledge of Southern and East Africa.
• Working knowledge of TourPlan and WETU or similar booking/operating system.
• Personal or educational travel experience is advantageous.
• Excellent attention to detail.
  

Skills:           

• Dynamic, creative, organised and excellent communication skills.
• Thrives under pressure in the fast-paced environment with tight deadlines without compromising. accuracy and prioritising demands.
• Strong financial skills, self-starter with high integrity level and ethical conduct.
  

Interests:                        

A passion for wildlife and a commitment to sustainability and conservation.

Apply for this position with us on WhatsApp. Simply send the word ‘Hi’ to +260761166303